The Link-Up Florida and Lifeline Assistance Programs are designed to ensure that the basic telephone connection (hook-up) and service remain affordable to all residents of Florida. Link-Up Florida gives a 50% rebate in the telephone hook-up charge (up to $30.00).

Lifeline Assistance gives $13.50 credit per month on local phone bills for families that fall at or below 150% of federal poverty guidelines.

Eligible clients must receive state or federal help from temporary cash assistance, food stamps (SNAP), Medicaid, low-income home energy assistance program, SSI, federal public housing program, national school lunch program's free lunch program OR meet the income guidelines.